Multi Stove Maintenance & Servicing
Regular maintenance of your Multi Stove is recommended for several reasons.
Servicing your wood burner provides peace of mind by preventing dangerous chimney fires from creosote buildup, ensuring safe carbon monoxide levels, and keeping the appliance running efficiently, which saves fuel and money.
Cleaning baffles, removing debris, and ensuring a clear chimney allows the stove to operate more efficiently, providing more heat and using less fuel.
Regular servicing identifies and addresses potential issues, preventing small problems from becoming major, costly repairs and extending the overall lifespan of your stove.
A professional can spot and address issues that a boat owner might miss, such as damage to stove bricks, faulty rope seals, or corroded components, and offer advice on correct usage.
A well-maintained stove performs better, providing optimal heat output and a clean, effective burn.
A professional service checks for safety hazards and ensures your stove is not a source of carbon monoxide, a serious risk with unmaintained appliances.
No matter what the scenario presents, we have four main rules that all have to be followed.
Risk Identification
We will identify potentially hazardous situations or faults in installations and great risk assessments based on the inspections we undertake.
Risk Categorisation
Uses a system of assessment levels to categorise risks, danger to the user and action that must be followed.
Consumer Communication
We will communicate our findings to the consumer through clear reporting or issuing a warning notice if the installation is immediately dangerous.
Evidence & Remedial Action
We will provide evidence of of our findings to better help the customer understand the issues, and will negate the risks identified.
Any stove that we touch, becomes our responsibility, therefore no corners can be cut.
All our inspections follow the same rules
1. Complete Inspection
2. Safety Check List
3. Risk Assessment & Conclusion
4. Report To The Customer
Assessment Outcome
Installations, will be signed off and cleared for immediate use. We will issue you with your report, sign off date and confirm the appliance is ready for use.
Will include low risk advisories that will need to be acknowledged and or a small repair that can be done there and then. Typ ically categorised as installations that have been identified as having functioned correctly and without risk for a number of years.
This applies to installations that have been assessed and deemed to contain risks, but none of which are an immediate danger to life or the property. However, continued use of the appliance will result in danger to the occupant/property.
This refers to a dangerous appliance or installation that poses an immediate danger to the occupant or property at the time of assessment.
Appropriate Action
A – If an appliance or installation is found to be compliant, the paper work will be filled out and signed off and the our customer record will be updated and cleared to use.
B- In the case minor defaults are found, they will be reported as advisories and reported to the customer with the relevant recommendations. It is at the customers discretion if they choose to remedy the items that have reported. Our paper work will be filled out and signed off and the our customer record will be updated and cleared to use.
C – If an appliance or installation is found to have defaults that come under the high risk category. The faults will be reported and discussed with the customer and the appropriate action organised.
D – When an appliance or installation is found to be unsafe and an immediately Dangerous, it will have a warning label clearly affixed, advising the consumer not to operate the appliance until the required remedial works have been undertaken. Further, a form containing details of the assessment, identified defects, and outcomes will be presented, ensuring the customer has an understanding of the current risk and what needs to be rectified.
